Stone Oak Family Doctors, P.A.
Call Us: 210-496-7999
(Click on the video to the right to see and hear our founder and CEO,
Dr. John Phillips, talk about the Stone Oak Family Doctors practice
and his TEAM of doctors.)
At SOFDPA, we strive to make your health care as convenient
as possible by providing bone density testing (DEXA) on
site as well as general x-rays which we do with state-of-
the-art digital imaging. Laboratory services provided by
CPL are also conveniently located inside of our office.
We accept most commercial insurance PPO's, HMOs and Medicare Advantage Plans . Please ask our front desk staff to ensure your insurance is accepted.
Be sure to bring a picture ID and your current insurance card, as both are required at EVERY appointment. And remember --- co-pays and applicable fees are collected at time of service.
About Express Care (Same-Day Appointments)
Express Care is a unique service we provide that allows our patients access to a provider on a same-day appointment basis for non-routine, acute care conditions only. Express Care is available Monday through Friday from 8:00AM to 4:15PM and on Saturday mornings from 10:00AM to 12:00PM. We begin taking calls for same-day appointments at 7:30AM Monday through Friday and at 9:00AM on Saturday.
In order to serve you better, we have telephone nurses available to handle refill requests and answer your clinical questions/concerns from 8:00AM - 4:00PM, Monday through Friday.
About Missed Appointments
Missed appointments affect our ability to provide our patients with medical care. As a result, there will be a $50.00 charge for missed appointments if not an emergency. Cancellations must be made within 24 hours of scheduled appointment date. Please note that after the third missed appointment, a patient may be discharged from the practice.
About Safety of Children
Please note that children of any age are not allowed in the exam room with parents when the parent is the patient. Additionally, due to liability concerns, no child under the age of 13 can be left in the waiting room unattended. If necessary, please plan to bring a friend or family member to stay with your child while you are in the exam room.